Frequently Asked Questions
Everything you need to know about shopping with Dream Drive SA.
What is the standard delivery timeframe for my order?
We offer nationwide shipping across South Africa. Orders are typically processed within 24 hours and delivered within 3-5 business days to major centers, and up to 7 days for regional areas.
How do I return an item that doesn't fit?
We offer a 14-day hassle-free return policy. Simply ensure the garment is in its original condition with tags attached, and contact our support team to arrange a courier collection or exchange.
Which payment methods do you accept?
Dream Drive SA accepts all major credit and debit cards (Visa and Mastercard), Ozow Instant EFT, and PayFlex, allowing you to shop now and pay later in interest-free installments.
How can I track my order status?
Once your order has been dispatched, you will receive an email and SMS containing a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.
Are your clothing sizes standard?
Yes, we follow standard South African sizing. However, since fits can vary between styles, we provide a detailed size guide on every product page to help you find your perfect match.
Do you offer international shipping?
Currently, Dream Drive SA exclusively services customers within South Africa. We are working on expanding our reach to neighboring countries in the near future.